Klarna-compliant return and refund policy:
1. Return Period: Customers have 14 days from the delivery date to initiate a return process.
2. Return Conditions: To be eligible for a return, items must be unused, in their original condition, and in their original packaging. Customers must provide proof of purchase (receipt or order confirmation).
3. Return Process: Customers must contact the store’s customer service to initiate the return process. The store will provide instructions on how to return the items.
4. Refunds: Once the returned items are received, the store will process the refund to the customer’s original payment method. Klarna will process the refund once the store confirms the refund or cancellation.
5. Exceptions: Stores may have exceptions to the return policy, such as personalized products or items that are not eligible for return (for example, hygiene items). These exceptions should be clearly stated in the return policy.
6. Communication: The store must clearly communicate to customers about its return policy, including the return period, conditions, and the return process. It is important that the store has a clear and easy-to-understand return policy.
Additional Considerations: It is recommended that the store also consider offering exchange or in-store credit options instead of refunds, for greater flexibility.
Stores should ensure their return policy is easy to find on their website. The store should track the return and refund process to ensure compliance with Klarna’s policy.
By following these steps, online stores can create a return and refund policy that complies with Klarna’s 14-day policy and provides customers with a positive shopping experience.
Klarna Shipping Policy
All our customers don’t need to worry about shipping. Our products are completely free and shipped within 72 hours.
Shipping Policy
Shipping Policy
Once the order process is complete, your delivery should arrive within 72 hours via FedEx.
PLEASE NOTE: THE SECTION OF THESE TERMS OF USE ENTITLED “DISPUTE RESOLUTION” CONTAINS AN ARBITRATION CLAUSE THAT REQUIRES DISPUTES TO BE ARBITRATED ON AN INDIVIDUAL BASIS AND PROHIBITS CLASS ACTION CLAIMS. IT AFFECTS HOW DISPUTES ARE RESOLVED BETWEEN YOU AND Arce Jewelry INC. BY ACCEPTING THESE TERMS OF USE, YOU AGREE TO BE BOUND BY THIS ARBITRATION PROVISION. PLEASE READ IT CAREFULLY.
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS: IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
Terms and Conditions (“Terms”)
Effective Date: 03/12/2025
Please read on to learn about the rules and restrictions that govern your use of our websites, products, services, and applications (the “Services”). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
What about my privacy?
Arce Jewelry INC takes the privacy of its users very seriously. To learn about Arce Jewelry INC’s current Privacy Policy, please visit our Privacy Policy.
The Children’s Online Privacy Protection Act (“COPPA”) requires online service providers to obtain parental consent before knowingly collecting personally identifiable information online from children under 13. We do not knowingly collect or solicit personally identifiable information from children under 13; if you are a child under 13, please do not attempt to register for the Services or send us personal information about yourself. Parents and legal guardians may not agree to these Terms or register for the Services on behalf of any child under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe a child under 13 may have provided us with personal information, please contact us.
Will these Terms ever change?
We are constantly trying to improve our Services, so these Terms may need to change along with the Services. We reserve the right to change the Terms at any time, but if we do so, we will let you know by posting a notice on the Services, sending you an email, or by some other means. If you do not agree to the new Terms, you may reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms becomes effective, it means you accept all of the changes.
Except for changes we make as described here, no other amendment or modification to these Terms will be effective unless in writing and signed by both you and us.
Use of the Services:
You may be asked to register for an account and select a password and username. You agree to provide us with accurate, complete, and up-to-date registration information about yourself. You may not select as your User ID a name you do not have the right to use, or the name of another person with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.
You represent and warrant that you are of legal age to form a binding contract (or, if not, you have received your parent’s or guardian’s permission to use the Services and have had your parent or guardian agree to these Terms on your behalf).
You will only use the Services for your own internal and personal use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. If your use of the Services is prohibited by any applicable law, then you are not authorized to use the Services. We cannot and will not be responsible for your use of the Services in a manner that violates the law.
You will not share your account or password with anyone and must protect the security of your account and password. You are responsible for any activity associated with your account.
You may have multiple accounts, but Arce Jewelry INC strictly prohibits the use of multiple accounts for the same user or the use of one account for multiple users for the purpose of earning more rewards.
By using the Services, you will automatically be deemed to have opted in to receive email communications from us. When you log in for the first time, your preferences will be set to automatically post all social interactions to other social networks. However, you can edit these preferences at any time in “Settings.”
Contact Us
If you have any questions about these Terms, please contact us at tienda@arcejewelry.shop.
Privacy Policy
Our strict security and privacy policy keeps your confidential information secure and private. Only staff members can access this information to assist you; Access is only available to third parties if you have given your written permission or if it is to assist in criminal investigations.
Arce Jewelry INC is the sole owner of the information collected on this site, and we guarantee that we will not sell, share, or rent your information to third parties.
INFORMATION COLLECTION
By using Arce Jewelry INC, you authorize us to collect, store, and use your personal information to:
. Process your orders;
. Process your membership registration;
. Assist you with customer service inquiries;
. Send you promotional materials;
. Identify you on our forums;
. Help calculate commissions for affiliate, dropshipping, wholesale, or review programs;
. Verify your identity with our payment partners.
WHAT INFORMATION DO WE COLLECT AND STORE?
Registered email/password/nickname/IP address/date and time/browser and operating system/the URL you requested/your PayPal email/your PayPal shipping address, and other information. Some examples of why we need this information include assisting with pre-orders, delivery, payment verification, promotions and newsletters, and website usage statistics to help improve our customer experience and offer the most popular products. To communicate with you about sales, special offers, and new site features, unless you have opted out of receiving promotional communications related to this website. If you no longer wish to receive our newsletter, you can click the unsubscribe link.
Note: No one but you can access your password, including our staff.
Arce Jewelry INC
154 W 29th St, Hialeah, FL 33012
Tel. +1 3055308179
Email: tienda@arcejewelry.shop
Return, Refund, and Dispute Policy
We want you to be completely satisfied with your purchase at https://arcejewelry.shop. We are committed to providing our customers with the most pleasant shopping experience possible. We are always available and happy to help with any questions. We do not accept returns or issue refunds. To cancel orders in progress, we charge a restocking fee of 20% of the total purchase amount. For any disputes, you must first contact us within 14 days of purchase at tienda@arcejewelry.shop.